By: Scott Seroka In the process of defining values, some banks don’t realize that the very values they are promoting would be better defined as basic custome ...
By: Scott Seroka In the process of defining values, some banks don’t realize that the v...
By: Pat Seroka Every financial institution, and company for that matter, has three perceptions: That of its customers That of its employees, and That of its ...
By: Pat Seroka Every financial institution, and company for that matter, has three per...
By: Scott Seroka In our roundtable meetings, she often spoke of the strained relationship she had with her business partner. She described her partner as being “ ...
By: Scott Seroka In our roundtable meetings, she often spoke of the strained relationship she...
By: Scott Seroka Think, just for a brief moment about the following statements: Impossible is nothing. The end of late fees. The start of more. What’s your problem? Why ...
By: Scott Seroka Think, just for a brief moment about the following statements: Impossible is nothin...
