By Scott Seroka When you hear manufacturers complain about how hard it is to find good people, do you share the same frustration? Your answer to this question will give you insight into the appeal your brand has among the “good people” (or top producers) in your...
By: Scott Seroka Is it possible that some of your people are more productive (and maybe even happier) working from their home office? When America is back to running on all cylinders at the end of this pandemic, some companies may re-evaluate the benefits and...
By: Scott Seroka According to many news outlets and the mainstream media, the world is pretty much over. The second great depression is just around the corner, the toilet-paper shelves are empty, millions will be unemployed by tomorrow, and there’s no hope in sight....
By: Scott Seroka There are quite a few companies out there that just seem to have everything figured out. Just look to Quicken, Amazon, Coca-Cola and Toyota, or even some smaller companies you’re personally aware of that are so successful that they can’t keep up with...
By: Scott Seroka In the process of defining values, some banks don’t realize that the very values they are promoting would be better defined as basic customer expectations. Here are a few examples: Honesty. I would certainly hope so. Not that any...
